1. Annual Recognition Awards evening is back this year

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    Healthwatch Kent and Healthwatch Medway are pleased to announce the return of its annual Recognition Awards evening, now in its third year.

  2. Helping people to get health and care information the way they need it.

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    Over the last 5 years we’ve worked hard to work with Trusts to improve their support for people who have additional communication needs.

  3. Healthwatch Kent have been working alongside the NHS in Kent and Medway to improve referral services.

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    This report shows a summary of the main issues the public are facing with the current referral service, and what we hope the Electronic Optimisation Referral System (EROS) will address.

  4. Healthwatch Kent service receives national award for improving care

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    Healthwatch Kent was recognised at the National Healthwatch Impact Awards this week for helping to improve care for local people. 

  5. Healthwatch Kent and Healthwatch Medway annual Recognition Awards evening return for the third year.

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    This annual awards evening aims to recognise and celebrate the people, innovations and collaborations that listen to the public and deliver successful projects and programmes across Kent and Medway.

  6. Last summer we attended the Kent Parents and Carers Together (PACT) picnic event in Dartford.

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    Here we spoke to parents of children and young people with Special Educational Needs and Disabilities (SEND).

  7. what have we heard about how people are being supported with their mental health?

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    As many of you are aware we work closely with Mental Health Voice (MHV) and the 4 Local Mental Health Networks (LMHNs) based around each Health and Care Partnership area.

  8. Healthwatch Kent Annual Report 2023-24

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    We have published our annual report for 2023-24. Follow the link below to download a copy.

  9. Integrated Community Equipment Service (ICES) Awareness and Accessibility Report

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    We have completed our report looking into accessibility and awareness of the Integrated Community Equipment Service (ICES) and have published our findings.

  10. Spotlight Report on Substance Misuse and Access to Mental Health Services

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    We have published a case study led report together with Healthwatch Medway on the experiences of those with substance misuse issues on accessing mental health services.

  11. New Podcast for the Kent & Medway Healthwatch Recognition Awards 2025

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    For the past three years, EK360 has proudly sponsored the Kent & Medway Healthwatch Recognition Awards.

  12. The Digital Front Door Project - ANIMA

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    We have published our evaluation report of the use of the ANIMA 'Digital Front Door' appointment booking system across the Tunbridge Wells Primary Care Network (PCN).

  13. New Podcast Episode for the Kent & Medway Healthwatch Recognition Awards

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    We are delighted to announce that the next episode of the Kent & Medway Healthwatch Recognition Awards podcast – an engrossing conversation with Dr David Stokes, CEO of the Halpern Charitable Foundation – is ready to listen to.

  14. Home

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  15. The Accessible Information Standard - What you can expect from services

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    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  16. 10 top tips to get the most out of your GP appointment

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    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  17. What should you expect from home care services?

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    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  18. 10 top tips to get the most out of your dental appointment

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    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  19. Work with us

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  20. Terms & conditions

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    These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately.

  21. Focus on Neurological Services

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    In July 2018 we spoke to people with neurological conditions with their carers and staff working in neurological services.

  22. Neurological services in East Kent

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    This week we held a workshop with people with neurological conditions such as Multiple Sclerosis, Motor Neurone Disease and Parkinsons, together with carers and staff working in neurological services.

  23. Accessibility

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    We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs.

  24. Events

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    Take a look at our upcoming events or check out our selection of health and care awareness events you can support.

  25. Advice and information

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    If you feel lost and don’t know where to turn, Healthwatch is here for you. In times of worry or stress, we provide confidential support and free information to help you understand your options and get the help you need. Whether it's finding an NHS dentist, how to make a complaint or finding a good care home for a loved one – you can count on us.

  26. Dementia Action Week

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  27. Volunteers Week

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  28. Cookies

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    We use cookies on our website to make your experience as easy and simple as possible.

  29. Privacy Policy

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