News and reports

We have published our evaluation report of the use of the ANIMA 'Digital Front Door' appointment booking system across the Tunbridge Wells Primary Care Network (PCN).

We have published a case study led report together with Healthwatch Medway on the experiences of those with substance misuse issues on accessing mental health services.

We have completed our report looking into accessibility and awareness of the Integrated Community Equipment Service (ICES) and have published our findings.

We have published our annual report for 2023-24. Follow the link below to download a copy.

As many of you are aware we work closely with Mental Health Voice (MHV) and the 4 Local Mental Health Networks (LMHNs) based around each Health and Care Partnership area.

Here we spoke to parents of children and young people with Special Educational Needs and Disabilities (SEND).

This report shows a summary of the main issues the public are facing with the current referral service, and what we hope the Electronic Optimisation Referral System (EROS) will address.

Over the last 5 years we’ve worked hard to work with Trusts to improve their support for people who have additional communication needs.

Healthwatch Kent were honoured to be a part of BeYou’s ‘Big Day Out’ event in Maidstone last year.

Across the end of 2022 and early 2023, Healthwatch Kent conducted ward visits to understand the traits that people valued from Allied Health Professionals to improve training for future healthcare workers.

Across the end of 2022 and early 2023, Healthwatch Kent conducted ward visits to understand the traits that people valued from Allied Health Professionals.

This report summarises the feedback received from people via Healthwatch Kent, Healthwatch Medway and Kent and Medway Voice about their experiences of pharmacies from November 2022 to April 2023.