News and reports

In October, 1,801 people came to us for information, support or to tell us their experience of using a health or social service.

Last year, 77 people got in touch with us about the Covid vaccination programme. 48% of these people were people struggling to ‘grab their jab’.

In September we reached 2,220 people. This is what they told us.

What have we done with your voice

Last year, over 100 community pharmacists told us what life had been like for them during the first wave of the Covid pandemic. Now, we've gone back to them to see what lessons have been learned since our first report.

It's been a year that none of us could have predicted. But what have we achieved?

Read our annual report to find out what difference we made in 2020/21.

As we reached a year since Covid restrictions began, people continue to contact us to share how they are coping right now. Read our report to find out what people are talking about in March.

During the pandemic, we wanted to ensure that our volunteers could continue to feel involved and empowered to complete their work in a digital world

Every day people contact us to share their story about health and social care services. We're raising these voices to ensure the right people hear the feedback and can make changes as a result. Read our report detailing what people told us in March.

Every day we listen to people who tell us their experience of using Kent's health and social care services right now. Our job is to make sure your voice is heard by the right people, at the right time, in the right way.

Thanks to everyone who shared their story with us over the first two weeks of February despite the big freeze!

You spoke and we have listened. Read on to find out what you told us in the second two weeks of January.