Helping people who are homeless to see a GP
We regularly hear from people who are homeless, who have been turned away from GP surgeries because they have no fixed address. You don't need a permanent address to be able to register with a GP, so we took these stories to the Integrated Care Board who commission GP services.
Thanks to us
The Integrated Care Board have spoken directly to the GP practices to ensure that they understand the rules around registering patients who don't have a fixed address. They have also been asked to update their policies on their websites to make it clearer to people what they can expect when they want to register at the practice.
Keep telling us your stories
Thanks to everyone who got in touch to tell us your story. It has made a difference!
Your stories can help hundreds of people in Kent like you.
Tell us your story about visiting a health or social care service
