What difference have we made this month?
It’s not just individual people that contact us; often we hear from professionals who need our expertise to help them find a solution for their patients.
In this instance, the nurse knew that her patient’s poor dental health was affecting her pregnancy, but she didn’t know how to secure an appointment with a dentist.
We helped her understand what to do next
We gave her information about Kent Dental Helpline which meant that she was able to see a dentist and get the care that she needed.
The same nurse also told us that many of her homeless patients struggle to register with a GP. We gave her some of our ‘Register with a GP today' cards, which people can use to show they do not need a fixed abode or formal identification to see a GP.
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Maybe we can help you too?
2,624 people reached out to us in January. Do you need help to know what to do next, or understand what your rights are?
Read more about what people told us in January.