Working with PPG groups
This week, we took part in a conference to bring together all the Patient Participation Groups across Kent.
Patient Participation Groups are often known as PPGs. Every GP surgery should have one and they are made up of patients and professionals. Their role is to use feedback from patients to improve the GP practice.
We met with nearly a hundred PPG members and heard lots of feedback from patients before our colleagues from Healthwatch Medway took to the stage and to talk about how important PPG groups are and how integral patient feedback is to help services improve.
We also talked about our work to support PPGs to be the best they can be. We produced a framework to help PPGs assess themselves and identify where they may need to make changes. Maybe it would help your PPG group?
Downloads
To download a copy of our PPG Framework, click here
Healthwatch Kent PPG Framework
