1. Dentists : The Tooth Be Told

    Report -

    In 2016 we spoke to 44 people about their experience of going to the dentist.

    In 2017 we wanted to find out what had changed as a result.

  2. Healthwatch Kent visits 24 Care Homes in Kent

    Report -

    Across the country, Independent Age has been working with Healthwatch to explore what people are looking for when choosing a care home.

  3. State of the Nation by the Care Quality Commission

    News -

    Today the Care Quality Commission have published their State of the Nation report which is their annual assessment of health and social care services across the country.

  4. Planning care at the end of life

    Advice and Information -

    We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus.

  5. Do you have a friend or relative in a Care Home right now? Can you tell us your thoughts?

    News -

    This month our spotlight is on Care Homes, as we gather feedback from residents, families and Care Home staff about how Kent’s Care Homes are coping and what lessons have been learnt. We want the positive stories as well as what could be improved.

  6. Tough decisions facing Kent County Council

    News -

    This week, the Council announced it was facing a £40 million shortfall in its budget.

  7. Kent Care Homes & Covid : The Reality

    Report -

    Today we are publishing a report detailing feedback from 204 Care Homes across Kent. The report shares what it has been like during COVID-19 and what lessons have been learnt.

  8. Kent Care Homes & Covid : The Reality

    News -

    Today we are publishing a report detailing feedback from 204 Care Homes across Kent. The report shares what it has been like during COVID-19 and what lessons have been learnt.

  9. What will you want your care home to look like?

    News -

    It’s a fact of life that we will all get older, and some of us may need to go into a residential or nursing home. Whilst we might try not to think about it too much, people who work in care homes need to plan for our future.

  10. Can I finally hug my Mum in a Care Home?

    News -

    From this week, some visitors are being allowed into Care Homes. But what are the rules and regulations and will you actually be able to hug your loved ones just yet?

  11. Coronavirus: What does shielding mean?

    Advice and Information -

    Find out more about shielding, who it applies to, and what to do if you're a shielder.

  12. How do you feel about Care Homes after the pandemic?

    Report -

    Today we are talking to Care Homes across Kent. We wanted to make sure they were hearing from you about how you feel about Care Homes and care at home since the pandemic.

  13. Stories of Care Home residents receiving the wrong medicine

    News -

    Today we heard stories of Care Home residents in Herne Bay receiving the wrong medicine. In some cases people were given other peoples' prescriptions, or weren't given their medication at all. What's your experience of care homes in Kent?

  14. Understanding Care Homes near you

    Advice and Information -

    Having concluded our visits to 15 Care Homes across Kent & Medway talking to residents, their families and staff about the Enhanced Health in Care Home programme we have now completed our stakeholder facing report and have now shared our findings with Aging Well.

  15. Meet the people using their voice to make a difference to care of others

    News -

    Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.

  16. We take your views to Parliament

    News -

    Last week, we travelled to London to join forces with more than 100 fellow local Healthwatch organisations at our annual parliamentary reception.

  17. Spotlight on Gypsy & Traveller communities

    Report -

    Kent has one of the highest populations of Travellers in the UK.

    At Healthwatch Kent we regularly visit Traveller sites to hear directly from the community about the issues they face about health and social care services.

  18. Older People's Forums to get involved in

    Advice and Information -

    Every District in Kent has an established Older Peoples’ Forum and together they have reached thousands of older people in the past year offering information, practical support, advice and friendship.

  19. Focus on Hidden Carers

    Report -

    What's it like being a carer and how much support are you getting? We wanted to make sure people knew what it was like to be a carer in Kent.

  20. We hosted Sir Robert Francis QC

    News -

    Sir Robert became a household name back on 2012 when he lead the independent review into the Mid Staffordshire Hospital scandal.

  21. Safeguarding: How to recognise abuse and neglect

    Advice and Information -

    There are different kinds of abuse and it can happen anywhere. Abuse occurs when someone exploits another person or treats them in a way that harms or hurts them. It can happen once or on multiple occasions.

  22. We are winners!!!

    News -

    We have been recognised as highly commended in the Championing Diversity & Inclusion category at the 2019 Healthwatch Network Awards last night.

  23. All adults with learning disabilities are now being offered the vaccine

    News -

    All adults with learning difficulties are to be offered the Covid vaccine as part of the priority groups.

  24. If you're D/deaf and use East Kent Hospitals, we can help you to get an interpreter

    News -

    D/deaf patients are now being offered a free card that clearly indicates that they need a British Sign Language interpreter when they have an appointment at East Kent hospitals. Get in touch if you want yours.

  25. “I can't ignore the feeling of pride that I enjoy volunteering within this excellent team.”

    News -

    This week we are celebrating!

  26. Help the Non Emergency Patient Transport Service to be better

    News -

    If you need help to attend an NHS appointment, you may have used the Non Emergency Patient Transport Service to help you get there.
    This is a free transport service that is available to some, but not all, patients based on their eligibility.

  27. Giving the Trans & Non-binary community in Kent a voice

    Report -

    For six months we have been working with the Trans & Non-binary community here in Kent listening to their experiences and exploring what could be changed to support them better.

  28. Spotlight on reducing digital exclusion

    Report -

    Many organisations in Kent are working hard to tackle the inequality caused by our increasing reliance on technology. We decided to review one of these projects to see what difference it is really making to people.

  29. Kent NHS trusts not consistently meeting the legal rights of deaf and blind patients to accessible information

    News -

    Local NHS trusts are only partially meeting their legal duty to help people with additional communication needs, new findings show.

  30. Making it easier for people with learning difficulties to attend hospital appointments in East Kent

    Report -

    We've been working with East Kent Hospitals for several years now helping them to make it easier for people with learning difficulties to attend a hospital appointment. Check out what's changed as a result.

  31. What difference have we made this month?

    News -

    A highlight this month has been helping a young pregnant woman, who was homeless, to get the dental care that she needed.

  32. Needing the NHS while out at sea

    Report -

    Being a fisherman is a tough job. It's dangerous with long hours and in difficult conditions. They also work unsociable hours making it hard for fishermen to use public services.

  33. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    When people arrive in the UK for the first time, it can be confusing to know where to go if you need medical help. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  34. Changes to the way homeless people are supported in Kent

    News -

    Kent County Council has recently agreed its budget for 2022/23. It’s been well known that the Council needs to make significant savings this year and that they would have to make tough decisions and one of those is about the homeless service.

  35. We're going to Rise. Are you?

    News -

    We'll be celebrating inclusion for everyone at the Rise Expo on June 22nd. Come and join us!

  36. Helping people who are homeless to see a GP

    News -

    Every day people contact us because they are unable to register with a GP in Kent.

  37. Helping Jane to get a housing review

    News -

    When Jane contacted us, she didn't know what else to do. Her health was getting worse, and she needed a review of her housing.

  38. The needs of children with special educational needs and disabilities are not being met in Kent

    News -

    Inspectors from Ofsted and the Care Quality Commission have published a report which states that the needs of children with special educational needs and disabilities are not being met.

  39. Listening to families of children with disabilities

    Report -

    It's estimated that 6% of people living in Kent are young people who have a disability. Most of them will have experience of using multiple health and social care services.

  40. Evidencing the impact of reducing health inequalities

    Report -

    We know that many many people aren't aware that they may have high blood pressure which could cause a heart attack or a stroke. Read our analysis about a new idea that has been helping people in Medway to mange their own blood pressure.

  41. Supporting joined up and equal social and health care provision and access

    News -

    Healthwatch Kent works to improve the experience of being a Kent resident regarding social needs, health and wellbeing. To do this we support the Integrated Care Boards (ICBs) which are the NHS organisation form that replaced Clinical Commissioning Groups (CCGs) in 2022.

  42. What have we heard at "Big day out event"?

    Report -

    Healthwatch Kent were honoured to be a part of BeYou’s ‘Big Day Out’ event in Maidstone last year.

  43. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.