1. We take your views to Parliament

    News -

    Last week, we travelled to London to join forces with more than 100 fellow local Healthwatch organisations at our annual parliamentary reception.

  2. Dentists : The Tooth Be Told

    Report -

    In 2016 we spoke to 44 people about their experience of going to the dentist.

    In 2017 we wanted to find out what had changed as a result.

  3. Getting NHS Dental care

    Advice and Information -

    What is available on the NHS? What do you have to pay for? How much is it going to cost? These are some of the questions you have asked that our leaflet has the answers to. 

  4. New Emergency Dental Care now available

    News -

    New Urgent Dental Care Centres are being opened to provide emergency dental treatment during the Coronavirus pandemic.

  5. Do you use translation or interpreter services when you go to an NHS appointment?

    News -

    The NHS wants to hear about your experience of using translation or interpreter services when you visit the dentist, pharmacy or optician.

  6. How to get an NHS dentist appointment during COVID-19

    Advice and Information -

    We’ve heard from hundreds of people since the pandemic started with questions about how to get a dentist appointment or emergency dental care.

    Here are some of the answers.

  7. Spotlight on dental services

    Report -

    Since the start of the pandemic, we have had a constant stream of feedback about NHS dental services.

  8. Brushing our teeth – what’s it all about?

    Advice and Information -

    It’s all about stopping plaque and tartar build up on our teeth.

  9. Twin crisis of access and affordability calls for radical rethink of NHS dentistry

    News -

    Healthwatch England warns dental crisis shows no signs of slowing, with four in five people, 80%, struggling to access timely care during the last lockdown.

  10. Are you struggling to get an NHS dentist?

    News -

    You are not alone! More people than ever before have been in touch this month to share their story about finding an NHS dentist and ask for information.

  11. NHS dentistry: We're calling for the Government to invest

    News -

    We have co-signed an open letter addressed to the Chancellor of the Exchequer Rishi Sunak calling for a recovery plan for NHS dentistry.

  12. We're helping people every day

    News -

    Every month, we give support, information and signposting to nearly 2,000 people.

    Every day, we help individual people. This month we helped someone who needed a dental check up before they could start medical treatment.

  13. £6.8million to help tackle the lack of dentist appointments

    News -

    The NHS has today announced emergency funding to help create hundreds of new dentist appointments.

  14. What difference have we made this month?

    News -

    A highlight this month has been helping a young pregnant woman, who was homeless, to get the dental care that she needed.

  15. How does the NHS dental system really work?

    Advice and Information -

    We get more calls about dentistry than anything else. The dental system is complicated so we've chatted to Tim Hogan, a dentist himself and Chair of the Kent & Medway Local Dental Committee to understand more.

  16. Helping people to get dental care

    Report -

    Read how we have helped people to get the dental care that they need

  17. Lack of NHS dental appointments widens health inequalities

    News -

    A new survey of public attitudes to NHS dentistry shows half of adults in the South East find dental charges unfair amid escalating costs of living. 45% of people in the South East told us they struggle to get an NHS dental appointment.

  18. NHS acts on your feedback to improve dental care

    News -

    Hundreds of you have been in touch to tell us your story about NHS dentists. We've been raising your concerns and now the NHS are making changes.

  19. What people have told us about dentistry

    Report -

    This report summarises the feedback received from people via Healthwatch Kent, Healthwatch Medway and Kent and Medway Voice about their experiences of primary care dentistry from November 2022 to April 2023. This includes 34 separate pieces of feedback.

  20. Primary care work

    News -

    In May, Healthwatch England shared their initial response to the Government's Primary Care recovery plan and what it would mean for you and your loved ones.

  21. Our impact in dentistry

    News -

    In June we released out Annual report, which you can download at the bottom of this page. It shows the various ways Healthwatch continues its efforts to ensure the public experience is heard.

  22. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  23. Your community needs you – NHS call for volunteer army

    News -

    Protect your loved ones and protect the nation, volunteer to help those that are most vulnerable to the effects of coronavirus (COVID-19) stay at home. Join the army of NHS volunteers today.

  24. Your COVID-19 story

    News -

    We want to hear how the Coronavirus is affecting you and your family. Tell us your story, no matter how small, and we can use it to identify any gaps in services

  25. Coronavirus Information for Long Term Conditions

    Advice and Information -

    If you, or someone in your family has a long term health condition, it can be tricky to know what to do. We are here to help.

  26. New Corona Helpline launched in Kent

    News -

    A new 24 hour Helpline has been launched to support people who need urgent help in Kent

  27. What services are still available during the pandemic?

    News -

    Many of Kent's health & social care services are still operating albeit in a slightly different way.

  28. What is Healthwatch doing to help right now?

    News -

    Everyone has been thinking about how they can help during the Corona epidemic. Here is a snapshot of what the Healthwatch team has been doing.

  29. Planning care at the end of life

    Advice and Information -

    We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus.

  30. We want to hear from more people about lockdown. Could you help?

    News -

    It’s really important that we hear how people are coping right now. We can ensure that your feedback can inform emergency planning and help organisations to plan how to get back to 'normal'.

  31. Do you know someone who is helping to look after someone?

    News -

    Many people might normally be caring (albeit informally) for a neighbour or family member. For example, they may usually collect a prescription or do the shopping for someone. They may cook a hot meal for someone regularly.

  32. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  33. How did people cope during lockdown in April?

    Report -

    Since early April, we have been listening to people's stories about lockdown. We wanted to understand how they have been coping.

  34. COVID-19 has disproportionately affected Black and Asian people according to latest PHE report. Tell us your experience

    News -

    Share your story to help Kent services learn and improve from the experiences of people from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

  35. Do you have a friend or relative in a Care Home right now? Can you tell us your thoughts?

    News -

    This month our spotlight is on Care Homes, as we gather feedback from residents, families and Care Home staff about how Kent’s Care Homes are coping and what lessons have been learnt. We want the positive stories as well as what could be improved.

  36. What's the difference between social distancing, self-isolation and shielding?

    Advice and Information -

    Self-isolation, social distancing and shielding are all new terms that have become part of our daily language. Find out what they mean in practice and what applies to you.

  37. How did people cope during lockdown in May?

    Report -

    Since the beginning of lockdown, we have been collating feedback from people about how they are coping. Read our report which summarises what everyone told us in May.

  38. Becoming a carer for the first time in the middle of a pandemic

    News -

    Many people have found themselves looking after someone during lockdown for the first time in their lives. This is never a planned life event and would be hard even during ‘normal’ times.

    Catherine talked to us about her experience.

  39. New testing location in Kent

    News -

    A new drive through testing facility for Coronavirus opened at Manston Airport in Ramsgate opened this week. This site will join the existing locations in Ashford & Ebbsfleet to increase the number of people who can be tested each day.

  40. Tough decisions facing Kent County Council

    News -

    This week, the Council announced it was facing a £40 million shortfall in its budget.

  41. Kent Care Homes & Covid : The Reality

    Report -

    Today we are publishing a report detailing feedback from 204 Care Homes across Kent. The report shares what it has been like during COVID-19 and what lessons have been learnt.

  42. Kent Care Homes & Covid : The Reality

    News -

    Today we are publishing a report detailing feedback from 204 Care Homes across Kent. The report shares what it has been like during COVID-19 and what lessons have been learnt.

  43. Covid-19 vaccine – where are we?

    Advice and Information -

    Scientists all over the world are racing to develop a vaccine for the coronavirus pandemic. The virus causing this disease is called SARS Cov2. A total of 26 candidates are currently in the clinical evaluation stage of development, according to WHO.

  44. How did people cope during lockdown in June?

    Report -

    Since the beginning of lockdown, we have been collating feedback from people about how they are coping. Read our report which summarises what everyone told us in June.

  45. According to Department of Health and Social Care there are some exemptions to when you do not need to wear a face covering

    Advice and Information -

    In settings where face coverings are required in England, there are some circumstances where people may not be able to wear a face covering.

  46. When should I get a Covid test?

    Advice and Information -

    With testing hitting the headlines in recent days, and increasing numbers of people trying to get a Covid test, it can be confusing to know when you should, or shouldn’t seek a Covid test.

  47. Will you get a flu jab this year? Start thinking about it now!

    Advice and Information -

    Influenza, or flu, is a viral infection that can cause an unpleasant respiratory illness with symptoms such as fever, exhaustion, and cough. Luckily after a few days in bed most people recover.

  48. Listening to pharmacists

    News -

    During Covid, we have heard about the challenges people had getting their prescriptions, particularly in the early days of lockdown. We have shared that feedback directly with the Local Pharmacy Committee and now we want to hear from pharmacists too

  49. What will you want your care home to look like?

    News -

    It’s a fact of life that we will all get older, and some of us may need to go into a residential or nursing home. Whilst we might try not to think about it too much, people who work in care homes need to plan for our future.

  50. How did people cope during August?

    Report -

    Since the start of the pandemic, we have been sharing with decision makers in the NHS and social care details of how the public are coping.