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    Our volunteers in North Kent had a very positive morning at Darent Valley Hospital this month talking to 25 people about their experiences of the Emergency Department.
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    Kent and Medway Quality Surveillance Group came together last week asking the question, where do you share your experiences about care homes?
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    We've been nominated for a national award in recognition of the work we've done to ensure the challenges that people with additional communication needs face when attending a hospital appointment is heard and understood by decision makers.
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    Today we chatted with people about what it is like to have Asthma and how things could be improved
  10. News -

    You’ve probably heard about the NHS Long Term Plan in the news.

    The Long Term Plan is a national vision for our health services over the next 10 years.
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    Children and young people from across Kent & Medway have talked to us about their experience of using health and social care services.
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    Thanks to everyone who stopped by to chat to us at Dover Pride today!
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    This week, we took part in a conference to bring together all the Patient Participation Groups across Kent.
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    This week we joined the first of three sessions to discuss the options for the transformation of services in East Kent.
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    This week we gathered senior commissioners to discuss how health services could be commissioned in the future.
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    Engaging Kent CIC aims to provide high quality services to meet the needs of the citizens of Kent. We hope we achieve this most of the time: if we are getting it right please let us know.

    In order to ensure our services, remain at a high and improving standard, we have a procedure through which you can let us know if for any reason you are not satisfied with your dealings with the organisation.
  18. News -

    To make sure you have your voice heard on the plans to create a new Urgent Treatment Centre in Gravesend or Dartford, we headed out with Dartford, Gravesham & Swanley Clinical Commissioning Group.

  19. News -

    A new report details the challenges that families face when trying to get support for a child with autism.
  20. Report -

    We hear about the difficulties families face when accessing support for their children who may be autistic. We wanted to explore the issues in more detail and gather more feedback about services for children and young people who have autism.
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    With the schools opening up again for the new academic years the NHS have released a toolkit for parents to help keep your little snappers healthy, and in school.
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  23. Advice and Information -

    When talking about mental health, one of the biggest obstacles is opening the conversation. So here are some tips you can use when a friend, family member or colleague might be struggling with their mental health.
  24. Report -

    What have we done with your voice between April 2019 and March 2020?
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  26. News -

    There was no chance our Helpline team weren't getting to the busy Boughton Monchelsea’s village Community Coffee Morning last Saturday.
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  29. News -

    We attend HOSC every month. HOSC stands for the Health Overview & Scrutiny Committee and is a meeting of KCC Elected Members who scrutinise health services.
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  31. Report -

    Thanks to you, we have been able to improve people's experience of being discharged from hospital in North Kent.
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    We are commissioned by Kent County Council on behalf of the Department of Health. In that role, Kent County Council are keen to hear your feedback about us.
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    We have been recognised as highly commended in the Championing Diversity & Inclusion category at the 2019 Healthwatch Network Awards last night.
  34. News -

    Have you recently been in hospital? Did you receive your Parkinson's medication at the right time? We really want to hear your story.
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    A new Peoples' Panel met for the first time today. Its purpose is to bring a range of people together to input their ideas and thoughts at an early stage in discussions about social care services.
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    For world mental health day, we joined in the fun at Canterbury Christ Church University and spread the Healthwatch word. 
  37. News -

    Last month we shared a survey from Kent County Council. They commission Healthwatch Kent and they are keen to hear what you think.
  38. News -

    Today the Care Quality Commission have published their State of the Nation report which is their annual assessment of health and social care services across the country.
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    Kent County Council, which plans and delivers social care and public health services for us all, has launched a public consultation about what they should spend their money on.
  40. News -

    Currently in Kent & Medway, we have eight Clinical Commissioning Groups who are responsible for commissioning our health services.
    From April 1st 2020, GPs have voted for all the CCGs to merge into one single Clinical Commissioning Group (CCG).
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