1. Have you heard about improvements to hospital discharge in West Kent?

    Report -

    In 2018 we spoke to 89 people about their experience of being discharged from both Maidstone Hospital and Tunbridge Wells Hospital.

  2. What changes have we secured to the CAMHS service?

    Report -

    Back in 2016, we spoke with 302 people about their experience of children and adolescent mental health services.

  3. What should happen when GP surgeries close or merge?

    Report -

    Healthwatches across the South East have heard from people who are concerned about their GP surgery either closing or merging.

  4. The Healthwatch Guide to Public Consultations

    Report -

    This guide is intended to support commissioners and service providers to deliver genuine, meaningful public consultations.

  5. What have we changed in A&E?

    Report -

    Our volunteers spoke to 138 patients during visits to every Accident & Emergency department in Kent.

    We made a number of recommendations based on their feedback.

  6. Patient feedback drives improvements for partially sighted patients in Maidstone

    Report -

    Partially sighted patients will now find it easier to attend an appointment at Maidstone Hospital thanks to feedback from patients.

  7. Improvements to hospital discharge in North Kent

    Report -

    Thanks to you, we have been able to improve people's experience of being discharged from hospital in North Kent.

  8. Focus on Patient Experience

    Report -

    NHS Trusts all over Kent come to Healthwatch regularly seeking guidance on how to involve patients, carers and families more constructively in their services.  In this report, we discuss patient experience.

  9. Driving improvements to wheelchair services

    Report -

    We’ve been working with the Kent Physical Disability Forum for over a year now to help improve the wheelchair service for thousands of people in Kent.

  10. The Healthwatch Kent Guide to Pre-consultation & Engagement

    Report -

    During our work to scrutinise consultations; poor pre-consultation engagement was the main area vulnerable to legal challenge via judicial review.

  11. Giving the Trans & Non-binary community in Kent a voice

    Report -

    For six months we have been working with the Trans & Non-binary community here in Kent listening to their experiences and exploring what could be changed to support them better.

  12. Read our scrutiny of the public consultation on Ruby Ward

    Report -

    One of our statutory responsibilities is to act as a critical friend on public consultations. Our role is to ensure people have been involved and listened to as part of any public consultation.

  13. Empowering people and communities to look after themselves better

    Report -

    We all know we need to look after ourselves better, but that's not always easy. Read our review of a project that's been helping people in Folkestone & Gravesend to manage their own blood pressure.