We continue our support of the NHS and Kent County Council in hearing from the public to codesign the future of their Integrated Community Equipment Services (ICES)

ICES aims to maximise independence of Kent residents and enable them to carry out everyday activities at home.

This may include the provision of equipment such as:

  • Profiling beds
  • Pressure care
  • Walking aids

It also includes the purchase, delivery, repair/servicing and installation, collection and recycling of equipment for adults and children.

KCC and the NHS are recommissioning the service in April 2024 and have been carrying out a consultation but wanted additional support to ensure as many experiences as possible were included in the redesign.

You can read about our work we did last year here

After our visits in the Folkestone Nepalese Centre we got an understanding of what awareness there was about this service and what some of the barriers my be to accessing it  by Nepalese communities. This time we want to hear from white British and the Nigerian communities to be able to understand how aware different communities are of this service, if people know how to access it, and the benefits it offers.

Your participation in this survey will provide valuable insights. If you're interested, please take a moment to share your thoughts by using the survey link below and help us make a change in our community .

Tell us your story here